SWAT A/V
Remote Support Online
SWAT A/V · Residential AV & Smart Home

Complex Systems.
Simple to Live With.

Every TV in the house runs the same interface. One remote, one app, one way to operate any room — whether you're home on a Tuesday or handing the house to a guest for the weekend. Behind it, OVRC quietly monitors the network around the clock. Most issues are fixed from our office before you even notice anything was wrong.

What We Do

Eight things we do extraordinarily well.

Tap to see how we approach each one.

The Walkthrough

The Struggle is Real.

Most houses aren't broken in dramatic ways. They just don't quite work. Mom gets dropped from a Zoom call when the kids are home. The family-room TV buffers during game seven. The smart TV you bought two years ago takes eleven seconds to open Netflix. You know something's off — you just don't know what to fix first. That's what a free SWAT walkthrough is for. We go room by room, talk to the people who actually live here, and build a priority list from the foundation up.

01

Internet first.

Fios, Xfinity, or Starlink — three very different animals in speed, latency, reliability, and monthly cost. If the foundation is weak, nothing above it will hold. We cut through the sales sheets and help you pick the provider that actually fits where you live and how you use the internet.

02

WiFi & hardwiring.

WiFi has come a long way, especially with mesh systems — small wireless units placed around the house that work together to blanket every room in signal. But even the best WiFi can't match a wire. Streaming devices that stay put — smart TVs, Apple TVs, Rokus, gaming consoles — perform best when they're hardwired with Cat6. It eliminates buffering, protects 4K quality, and keeps your WiFi clear for the devices that truly depend on it: phones, tablets, and laptops.

03

Cable vs. streaming.

Cable boxes are on the way out. $120+ monthly bills, six rented boxes, channel guides designed in 2004 — and meanwhile you're already streaming Netflix and Prime on the bedroom TVs. Five modern services have made legacy cable obsolete: YouTube TV, DirecTV Stream, Hulu + Live TV, Fubo, and Sling TV. One bill. Every TV in the house. The beach house too. Run your own numbers below.

The Math

What you're paying now vs. what you'd pay streaming.

Click your current provider, adjust the sliders, and see the annual savings on each streaming option.

Current
Xfinity Cable
$141/mo
$85 service + 4 × $14 boxes
  • $56/mo in box rentals alone
  • Legacy guide & 6-year-old remote
  • No access at beach house or while traveling
  • 5-TV home · secondary sets often unused
= $1692/yr
Option A
YouTube TV
$82.99/mo
Base plan · unlimited DVR
  • 100+ live channels · ABC, CBS, FOX, NBC, ESPN
  • Up to 6 accounts per household
  • Works at the beach house & while traveling
  • New Sports / Entertainment tiers from $54.99
You'd save $1164/yr
Option B
DirecTV Stream
$104.99/mo
Entertainment $89.99 + $15 service fee
  • 90+ live channels · up to 185+ on Premier
  • Unlimited DVR · recordings kept 9 months
  • Strong RSN coverage (NFL, MLB)
  • Genre Packs from $19.99/mo
You'd save $900/yr
Option C
Hulu + Live TV
$89.99/mo
With ads · Disney+ & ESPN Select included
  • 95+ live channels including locals
  • Disney+ & ESPN Select bundled free
  • Ad-free tier at $99.99/mo
  • Strong for families with kids
You'd save $1080/yr
Option D
Fubo
$84.99/mo
Pro plan · 185+ channels
  • Best-in-class sports coverage (NFL, NBA, MLB, NHL)
  • 1,000 hours cloud DVR
  • Up to 10 simultaneous streams
  • Elite & Premier tiers add news and premium add-ons
You'd save $1140/yr
Option E
Sling TV
$45.99/mo
Orange or Blue · cheapest live-TV option
  • 30–40 channels per plan · combine Orange + Blue for $60.99
  • 50 hours DVR included
  • No contracts · pause anytime
  • Strong for cord-cutters who only want a few channels
You'd save $1620/yr

Prices as of April 2026. YouTube TV and Hulu + Live TV have also introduced cheaper genre-based tiers ($54.99–$64.99 for Sports / Entertainment bundles). DirecTV Stream's $15 Advanced Service Fee is included in the figure above; regional sports add another $0–$19.99/mo depending on market. SWAT helps you choose the right one, start the free trial, load it on every TV in the house, and strip out the ads, junk apps, and clutter — so every room feels the same in your hand.

When Smart TVs Stop Being Smart

The apps quit your TV long before the screen does.

Every new TV ships "smart." A few years in, most aren't. The screen still looks great — the software behind it is the problem.

Streaming apps update constantly. The TV's operating system — Samsung, LG, Sony, Vizio — stops updating after three to five years. Once the OS falls behind, the apps drop the TV.

In March 2026, Netflix cut off PlayStation 3 and pre-2015 smart TVs from LG, Panasonic, and Samsung — about 87 million devices overnight. Max, Prime Video, Disney+, and YouTube TV follow the same playbook on their own schedules.

A $150 Apple TV 4K or Roku Ultra solves it. Both get years of updates, and every streaming app treats them as top priority. Plug one in and a ten-year-old TV feels brand new — same remote, same layout, every room.

Observed · recent app drops
Netflix · pre-2015 smart TVsEnded Mar 2026
Netflix · PlayStation 3Ended Mar 2026
Disney+ · Samsung Tizen < 4.0Narrowed 2024
Max · older LG webOSNarrowed 2024
Prime Video · 1st-gen Fire TVEnded 2022
Peacock / Max · older VizioNarrowed 2023–24
Why dedicated streamers last
Apple TV 4K~6 yr OS support
Roku Ultra10+ yr app support
Fire TV Cube5+ yr OS support

Specific models vary — but across every streaming app, the pattern is the same: OEMs stop firmware updates, apps raise minimum specs, old TVs get left behind.

A 30–45 minute walkthrough. No pressure. Just a plan.

We walk the house with you, listen to how you actually live, and map out what to do first, what can wait, and what to skip. Free, no obligation.

After the Install

We don't leave until it feels like yours.

The day of the install is the worst time to learn a new system. Trucks are still out front, furniture's half back in place, and nobody remembers what button does what. So we don't rush it. We sit with you, show you every remote and app, and answer the same question twice if that's what it takes. Call us the next day. Call us next week. We're still here.

01

We check in.

A week or two after install, we stop by to see how the system is settling in. New tech takes a minute to get used to. A month later, most clients are telling us they should have done it years ago.

02

FaceTime and screenshare on your time.

The best tutorial isn't the one with five techs on site. It's the one you book for a quiet Sunday morning, feet up, coffee in hand. We share your screen and walk any app at your pace. No pressure. No quiz. The partner who missed install day can finally catch up too.

03

Then we fade into the background.

Once you're comfortable, we step out of the way. OVRC runs quietly on the network. If your router hiccups at 2am or a device drops off WiFi, we usually spot it and fix it remotely before you're out of bed.

How 24/7 OVRC Support Works →
The Services

What we do — and who it's for.

Every project starts with a walk-through. We educate you on the rooms that actually interest you, and lay out a phased plan that fits your lifestyle and your budget. Not every home fits a $75,000 golf sim — and most homes don't need every service on this list. We help you figure out what you do need, and in what order.

Our Process

Four steps. One team. Start to finish — and beyond.

Same crew from day one. The person who quotes your job installs it, and picks up when you call two years later.

Phase 01
01

Consult

A quick call, then a walkthrough at the house. No slideshow. No pitch. Straight talk on what makes sense.

Phase 02
02

Design

A fixed-price proposal in writing. Every piece of gear listed. Floor plans for theaters and sims. Honest timelines.

Phase 03
03

Build

Our crew, start to finish. Clean every day. Every cable labeled. Every rack built like someone's going to open it.

Phase 04
04

Support

Monitored from day one. Free remote support, always on. Talk to Rick — most things get fixed before you put the phone down.

The First Number

Not sure what you need? Start with the calculator.

A five-step questionnaire — room type, size, feature set, tier, complexity — gives you a real budget band before you pick up the phone. No email gate. No sales follow-up.

Most integrators want to sell you eight services. We want to tell you which two you actually need. That's a different business model — and it's the one we've run for twenty-two years.
— Rick · SWAT A/V · North Potomac, MD
Before You Call

Common questions. Honest answers.

A single-room theater or golf sim usually runs four to eight weeks from contract to handoff. Whole-home integrations run two to four months. We build in buffer now — our honest answer is that we'd rather quote long and finish early than the reverse. Timeline clarity is part of the proposal.

We take both. A $2,000 TV-mount-and-soundbar job gets the same crew as a $150K theater. We've done single TVs in North Potomac and whole-estate integrations in Great Falls. What we don't do is drop-ship — if it's a real install, it's worth doing right.

No. Every person on install day is on our crew. Trained by Rick or Bear. Dozens of jobs in before yours. The only exception is licensed electrical and structural work — we coordinate that with partnered tradespeople when permits require it, but AV, low-voltage, and programming is always us.

We hold dealer accounts with virtually every major AV and smart-home manufacturer — Savant, Sonos, Lutron, Josh.ai, URC, Denon, Marantz, Sony, JBL Synthesis, McIntosh, Paradigm, and dozens more. We're not married to any of them. If the $400 receiver is the right answer, we'll tell you. If a product from Amazon or Costco fits better, we'll say that too.

Free. 30-minute call plus a 60–90 minute on-site walkthrough. We take photos, measurements, and notes. We sketch what would fit. You get a clear read on rough price bands and likely scope. No deposit, no commitment — the proposal comes a week later if we're the right fit.

Based in North Potomac, MD. Primary area is Montgomery County — Bethesda, Potomac, Rockville, Chevy Chase, Silver Spring, Kensington, Gaithersburg. We also serve Washington DC and Northern Virginia including Great Falls, McLean, Arlington, and Vienna. Further out on select projects — ask.

Start Your Project

Two or three services. One conversation.

Most clients need two or three of the eight. A single call usually narrows it down. No pressure — we're better at pointing you the right direction than most of the companies in this space, because we don't have a service plan to sell at the end.

Talk to Rick
Written by Rick Baron · Owner, SWAT A/V · 22 Years Residential AV · With Bear Baron, Co-Owner · North Potomac, MD