Most of what people call us about isn't an install. It's questions about their internet, their bill, their dead zones, their outages, their equipment returns. We answer those for free. If you end up needing an install, you know where to find us.
Powered by our sister site, UntangledStreaming.com — the cord-cutting and home-internet resource we built to help people make sense of all of this. The tools are free here, no strings attached. Where it makes sense, we'll mention what we'd do for you in person.
Enter your DMV ZIP code and see which providers actually serve you, real speed tiers, real price ranges, and which one's the right call for your house.
Visualize coverage on your floor plan, identify dead zones, and see where a single AP versus mesh-plus-backhaul actually changes the math.
Paste your cable, internet, and phone line items. We flag the surcharges, equipment rentals, and "promotional" rates expiring next month — most DMV bills hide three to five charges that should be gone.
Live outage status for Verizon, Xfinity, RCN, Cox, and the smaller carriers — filtered to DMV neighborhoods. If your provider's down right now, you'll know in two seconds.
The nearest UPS or FedEx drop for your provider's returned gear — Xfinity, Verizon, RCN, the rest. Plus what to keep, what they can charge you for, and the receipt nobody saves but should.
Ten questions. We tell you whether you should be on Apple TV, Roku Ultra, Fire TV, Shield, or just the apps built into your TV — and what setup actually matters for your house.
Just moved to or within the DMV? Get a seven-day checklist for transferring service, scheduling the new install, and what to do on day one so the WiFi works before the boxes are unpacked.
We've been doing residential AV for twenty-two years. About half the questions we get from clients aren't actually AV questions. They're internet questions, bill questions, streaming questions, equipment questions.
We built these tools because we got tired of typing the same answers in emails. Now the tools answer for us. If you find what you need, great. If you decide you'd rather have a person come out and handle it, you'll find Rick's number on every page of this site.
No email capture. No gated PDFs. No retargeting ads chasing you for the next six weeks. We treat people the way we'd want our parents treated.
Text or call Rick directly. We schedule free in-home consultations across Montgomery County, DC, and Northern Virginia — usually within a few days.