SWAT A/V
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SWAT A/V · Frequently Asked Questions

Answers, Straight From the Source.

No pressure, no upsell, no jargon. Real answers to the questions our clients across the Greater Washington DC Area ask before, during, and after every project. If you don't see yours below, call Rick — that's what the consultation is for.

01 Do you offer free consultations?
Yes — every consultation is free, in-home or virtual, anywhere in the Greater Washington DC Area (DMV). We listen first, then map out exactly what you want and need, with no pressure to buy the most expensive option. Family-run since 2004.
02 What areas do you service?
We serve the entire Greater Washington DC Area (DMV) — Bethesda, Potomac, North Potomac, Rockville, Gaithersburg, Chevy Chase, Olney, McLean, Vienna, Tysons, Arlington, Alexandria, Falls Church, Great Falls, Fairfax, Reston, Silver Spring, and Northwest DC. Family-run since 2004.
03 What brands do you install?
We're authorized dealers for hundreds of brands — Sony, Sonos, Klipsch, Lutron, Ring, Yale, Ubiquiti, Eero, Hikvision, FX Luminaire, Bose, Samsung, LG, Yamaha, Denon, Control4, Ecobee, and many more. But we're not married to anyone, which means we can get you exactly what you want — or sometimes just what you need from Amazon or Costco when it makes more sense for your project and budget.
04 Do you handle drywall and paint after installation?
Yes — our in-house crew handles cable concealment, drywall patching, and Level 5 paint finish on every job. Most installers leave that mess for you to coordinate; we don't. Same-day finish on most projects.
05 Do you do pre-construction AV wiring?
Yes — we work directly with your builder and architect to plan WiFi, audio, video, security, and smart home wiring before drywall goes up. 20+ years of new-build and renovation pre-wires across the DMV.
06 How do you future-proof a new home for AV and smart home?
We thoughtfully plan a pre-wire package that's the most future-proof solution possible while keeping it simple. Cat6a backbone, conduit to TV and projector locations, structured wiring panels, and speaker pre-wires for whole-home audio — so you can add new gear years later without opening drywall. Family-run since 2004.
07 How much does a custom home theater cost?
It depends on the room, screen technology, and gear. Free consultations let us scope it accurately — we've built theaters from $15K to over $150K across the DMV. We never push the most expensive route; just what fits your vision and budget.
08 Do I need an expensive Control4 or Crestron system?
Usually no. Modern best-in-class brands like Sonos, Lutron, Ring, Yale, and Ecobee work seamlessly together through Apple Home, Alexa, or Google — no expensive central control system that becomes a single point of failure. Simpler, more reliable, easier to use.
09 Do you install Ring Alarm and offer monitoring?
Yes. Ditch ADT and the middleman — we install Ring Alarm with full 24/7 professional monitoring for under $17/month. You hold the keys to your own system, controlled from your phone.
10 What's the most cost-effective way to add security cameras?
Smart floodlight cameras are often the best value — they swap directly into your existing floodlight wiring and give you bright lighting, HD video, motion alerts, and 2-way audio in one fixture. For higher-end coverage, we install hardwired 4K PoE cameras with NVR recording.
11 Do you support what you install?
Yes — 24/7 remote support and remote network monitoring for WiFi, smart home, and security systems. We don't disappear after install day. Most of our clients become "clients for life."
12 How fast can you start a project?
Most consultations happen within a few days. Simple jobs like TV mounting or floodlight installs often happen the same week. Larger custom jobs are scheduled around your timeline.
13 Do you work with builders, designers, and architects?
Absolutely. We collaborate with the DMV's top builders, architects, and interior designers on new builds, renovations, and high-end residential projects. Send us your plans and we'll spec the AV, networking, and smart home wiring.
14 Where is SWAT A/V located?
We're based in North Potomac, MD and serve the entire Greater Washington DC Area (DMV). All work is mobile — we come to you for free in-home consultations.
Streaming & Cord-Cutting

The questions that aren't about the install.

From our sister site UntangledStreaming.com — the answers we got tired of typing in emails to clients. Internet, Wi-Fi, cable bills, streaming devices, sports, locals, DVR. All free.

15 Why does my TV buffer when my internet is fast?
If your TV is buffering and your internet plan says it's fast, your Wi-Fi is almost always the problem. Wi-Fi has to fight through walls, microwaves, neighbors' networks, and your other devices. The signal that reaches the TV is a fraction of what your router puts out. A single ethernet cable from your router or switch to the TV is the biggest single upgrade you can make for streaming quality — direct, instant, and it doesn't drop. If you can't run a cable, a powerline adapter or a mesh node with wired backhaul is the next-best fix.
16 How do I fix the streaming buffer ring?
Three causes, in order of frequency. Slow internet — under 25 Mbps per concurrent stream. Crowded Wi-Fi — too many devices on the same network. An overloaded streaming device that needs a restart. The fast checks: run a speed test, unplug your router for 30 seconds, plug your TV in with an ethernet cable if you can, restart the streaming device. Nine times out of ten one of those four moves clears it up. If it doesn't, your internet plan is too slow for what you're trying to do.
17 How much can I save switching from cable to streaming in the DMV?
The cable advertised price is never the bill. A $89.99 promo becomes $145 once you add the Broadcast TV fee, regional sports fee, box rental for every TV, and surcharges — none optional, none on the ad. Streaming is one number. Average DMV cable customer pays $200 to $240 a month; a streaming bundle that covers the same channels runs $80 to $110. That's $1,200 to $1,600 a year back in your pocket. Run our Bill Auditor to see exactly what your bill is hiding.
18 Do I need an HDMI 2.1 cable for streaming?
For streaming, no. Streaming maxes out at 4K with HDR. Any HDMI cable from the last ten years labeled "high speed" or better handles that without breaking a sweat — a $10 cable does the same job as the $40 one. HDMI 2.1 only matters if you're gaming on a PS5 or Xbox Series X at 120 frames per second. If that's not you, skip the upgrade and put the money toward a better streaming device — that's the upgrade that actually changes what you see.
19 Why are my smart TV apps so slow?
Most smart TVs use the cheapest possible processor inside. Once apps update a few times, the TV can't keep up — that's why Netflix takes ten seconds to load. A separate $50 to $150 streaming device (Roku Ultra, Apple TV 4K, Fire Stick 4K Max, Nvidia Shield) has a faster chip dedicated to one job. Apps load instantly, picture quality is better, and when it gets old in three years you replace a $50 stick — not a $1,500 TV. Run our Streaming Device Quiz to see which one fits your house.
20 If I cut cable, will I lose my local channels?
No. Every major live streaming service — YouTube TV, Hulu Live, Fubo, DirecTV Stream — carries your local ABC, NBC, CBS, FOX channels in your DMV ZIP. Same morning news, same evening anchors, same weather. Live, not on-demand. Or if you only watch the local news and want to pay zero dollars a month for it, a $20 over-the-air antenna pulls them in free, in HD, forever. We install antennas in attics across the DMV when reception is good — usually is in MoCo and NoVA.
21 Will I lose my DVR if I switch to streaming?
Your DVR is not going anywhere — it's actually getting better. Streaming services replaced the box on top of your TV with a cloud DVR. You record from your phone, your TV, anywhere, and you don't pay extra for it. YouTube TV and Hulu Live both offer unlimited recordings kept for nine months. DirecTV Stream and Fubo include large or unlimited DVR. Sling is the only one that's tighter. The cable DVR you've been renting for $15 a month? It can't do half what cloud DVR does.
22 Can I still watch live sports without cable?
Yes — NFL, NBA, MLB, NHL, college football, soccer, golf, NASCAR are all on streaming. ESPN, FOX Sports, NBC Sports, TNT, TBS all stream live, in 4K on most plans, with no blackouts on national games. The thing to watch in the DMV is regional sports — Monumental Sports Network (Capitals/Wizards) and MASN (Nationals/Orioles). YouTube TV, Fubo, and DirecTV Stream carry most regional sports. Hulu Live and Sling carry fewer. Tell us your team and ZIP and we'll only recommend a service that actually carries your games.

Still have questions?

Call Rick directly. Free consultations, no pressure, no upsell — just a real conversation about what you actually need.