SWAT A/V
Help Center · Tool 04 · Outage Checker

Is your provider down right now?

Live outage status for Verizon Fios, Xfinity, Cox, RCN/Astound, AT&T Fiber, and T-Mobile Home Internet — filtered to DMV neighborhoods. If reports are spiking in your area, you'll know in two seconds.

Live · refreshed every 90 seconds
Status Board

DMV provider status

Last updated · just now
Before You Call

Three steps that fix most outages in five minutes.

01

Unplug both boxes.

Pull the power on the modem and the router. Wait sixty seconds. Plug the modem back in first and let all the lights settle before plugging in the router. Half of outages clear here.

02

Check this page.

If the status board above shows your provider in warn or down status, it's network-side — power-cycling won't help. Settle in. Most localized outages clear inside an hour.

03

Test on cellular.

Turn off Wi-Fi on your phone. Load a webpage on cellular data. If that works, the outside world is fine — it's something inside your house or with your account.

Outages Aren't Going Away

Make them invisible with a backup connection.

The DMV averages dozens of significant ISP outages per year. The fix is dual-WAN — a primary wired connection plus an automatic failover that flips over in under a second. Your video calls keep going. Your cameras keep recording. Your house keeps working.

Most builds run a Verizon Fios primary with T-Mobile 5G or a second cable line as the backup. We install dual-WAN routers (Ubiquiti, Peplink, Ruckus) that handle the failover automatically. Half-day install.

"When the house runs on the internet — cameras, locks, thermostats, doorbells, Atmos receivers — going down at six on a Friday isn't a nuisance, it's a problem. The backup is the whole point of the design."

Rick · SWAT A/V · North Potomac, MD

Common Questions

What DMV homeowners ask us about outages.

Live outage data refreshes on this page every few minutes. If Fios shows a major outage band, that means user-reported incidents have spiked in the DMV. The fastest way to confirm: power-cycle your ONT and router, then check this page. If reports are still spiking, it's a network-side issue.

Unplug your router and modem for 60 seconds. Plug the modem back in first, wait for the lights, then plug the router back in. If you still have no internet and this page shows a regional outage, it's the provider. If this page shows clear status, it's likely your equipment, your wiring, or your ISP account.

You can't prevent them entirely — but you can make them invisible. A backup connection (T-Mobile 5G failover, second ISP, or Starlink) automatically takes over when the primary drops. We install dual-WAN routers that flip in under a second.

Xfinity averages four to eight noticeable outages per month across the DMV — usually short (15-60 minutes), occasionally several hours. Most are node-localized to a neighborhood. Verizon Fios is more reliable on uptime; Cox and RCN are similar to Xfinity.

Written by Rick Baron · Owner, SWAT A/V · 22 Years Residential AV · With Bear Baron, Co-Owner · North Potomac, MD
Text Rick